Frequently Asked Questions

Available Questions

About Elenas Models
- ElenasModels.com
Questions about the Website
- Payment
  - I have paid but my subscription is not active on the site, how do I activate it?
  - Can I pay by other means than a credit card?
- Search
  - Can I search by other parameters than age?
  - Why I receive 0 matches when search for men/women?
- Photos
- Communication
- Video Management
- How to use the Mail Functions
- Login and Password
- Translations
  - How do I translate mail?
  - Can I translate text in the Instant text messaging?
- Your Personal Blog
- Searching and Browsing
- My Home Dashboard
- Updating My Profile
  - How can I change my profile details?
  - I made changes to my profile but my profile does not change, why?
- Advanced Search
  - Where is Advanced search?
  - What are the features of Advanced Search ?
Questions about Dating Russian Women
- Dating Russian ladies
Questions about VISAS
- Fiancee/spouse visa
  - How can I bring a woman to my country?
  - Do I need a help of an immigration agent/lawyer?
Text Chat
- Questions about Text chat
Success stories & Testimonials
- Send a Sucess Story
  - How do I upload my story?
- Real Member Stories
  - Are the member stories real?
Video Chat
- All About Video Chat
Personal Videos
- Tips for personal videos
  - What advice can you give about making my personal video?
Website Operating Requirements
- Tips for best website performance
  - Not all website features work
Membership options
- Buying a membership
- Upgrading Memberships
  - Can I upgrade my membership once I have paid for a membership?
How to Register on Elenas Models
- Registration
- Creating a Profile
  - What are the requirements for posting a profile?
  - My profile was refused, why?
Deleting Your Profile
- Deleting a profile
Creating a Profile
- Creating Profiles
Subcription Billing - How to Cancel
- Policy
  - Do you recharge credits cards automatically?
Photo's for your Profile
- Photo Requirements
Privacy, Safety and Security
- Keeping Your Account Safe
  - How should I keep my account secure ?
- Member Privacy
  - How does Elenas Models protect my privacy?
- Your Own Safety
  - How do I keep myself safe online
- Impoartant Message About Sending Money
  - Never Send Money!
Home Page Dashboard
- What to Know About your Dashboard
Log In Help
- logging into Elenas Models
  - How do I log in
  - I cannot log in
Report Abuse or website Violations
- Report Abuse
  - How do I report abuse or website violations?
Share your Success Story
- Send your sucess story to us
  - How can I send you my Story?
Forgot Password
- Forgot my password
  - I cant remember my password - Help!
Subscription Billing - Auto renewal
- Memberships with Auto Billing on renewal
  - Do you have automatic billing on memberships ?
  - What are the Benefits I get with Automatic Billing on renewal of my membership?
Payment Options
- Credit Card Payment
  - What are the payment options?
Dating App
- Mobile Dating App
  - Do you have a IPhone or Android App?
  - How Much does it Cost
Response Rate Scores
- About Response Rate Scores
  - What is "Response Rate"
  - How is my "Response Rate" Calculated?

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Valery
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Age : 40
Occupation : Clerk
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We Met on Elena's!

Hi there,

Our love story began on your web-site in Nov. 2005. We were married in January, 2009 and we renewed our vows on 15/02/20. I know it's a very short story in words, ...
Olga & Roddy MacAskill Olga and Roddy MacAskill (Kazakstan)

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