
Frequently Asked QuestionsAttention USA customers: Questions about Personal Disclosure statements and the new USA law about dating agencies (International Marriage Broker Regulation Act) - click here Questions about OUR AGENCYQuestions about THE WEBSITERegistration Username/password Search Membership Placing your ad Contacting other members
Your profile Photos Newsletters General questions about DATING RUSSIAN WOMEN
Cannot find an answer to your question here? Contact us
ANSWERSQuestions about OUR AGENCYHow long have you been in business? We have been in the business of personal introductions since 1999.
Yes, you are welcome to give us a call and talk to anyone from our staff. Click here to meet our staff and get the contact numbers. Questions about THE WEBSITECan I use the site without registering as a member? You can search the database without registration but you will not be able to make contacts with any members. You need to be a registered member to take advantage of the site's facilities. Registering on our site is absolutely FREE. Click here to join FREE right now! Yes, registering on our site is totally free. You do not need a credit card; simply fill in the form. Click here to register FREE!
If you receive the message, "the system cannot authenticate you as a registered user", this is usually because your computer doesn't accept our cookies. Our system works on cookies. Cookies are a little piece of software that is temporary installed on your computer, so our website can recognize you as you, (and not some other user). If your computer doesn't accept our cookies, then you can have this problem that our system cannot authenticate you.
If your profile is active, and your computer can accept our cookies, you shall be able to login.
Placing an ad on our website is absolutely FREE. Click here to register your profile right now!
We offer membership options to suit any pocket. Basic Silver membership is FREE. Click here to learn more about different membership options.
Simply go to the Home page of your account and select the option "Become a Premium member and get MORE!" (you must be logged in). You can upgrade your membership to a higher level at any time. When upgrading to a higher level, you will get a complete rebate for all the services that you purchased in the last 6 months and that are included with the higher membership level. For example, if you have purchased some addresses, and then decided to upgrade your Silver membership to Gold or Platinum membership, you will get a discount equal to the cost of addresses that you purchased. Or if you paid for some responses from women and then decided to upgrade to Platinum membership, you will get a discount equal to the cost of responses you paid for.
Placing an ad on our website is absolutely FREE for both men and women.
We have certain requirements to the photos you submit:
All other photos are acceptable. You will have the best results if you are dressed smartly: suit and tie for men, evening gown for women. Your friendly smile will make your photo a winner! Your photo may be deleted by administration because of the following reasons:
Those types of photos are not allowed. Please replace them with the photos that are allowed for publication on our website (see above).
You must be a paying member (Gold, Platinum or Catalog subscriber) to view additional photos of women. We supply up to 30 extra-large additional photos of women, and displaying them engages significant website's resources. Silver (free) members can view the main photo of the lady free of charge.
If you cannot upload your photo, or it only uploads partially, it may be that your connection is too slow or your photo is too large in size. In both cases, reducing the size of the file with the photo should help. Your photo should be in JPEG format. You can change the size and format of the photo through any image editing program. 'Paint' image editing program is installed by default on all Windows computers and is accessible through Start menu of your bottom bar (Start - Programs - Accessories - Paint).
If you only have one photo in your account, you will be unable to delete your main photo. You need to add another photo, have it approved, and then you can make the new photo your main photo and delete the old one.
To contact any of our members you must register as a member. It is absolutely FREE to register, no credit card required. Click here to register right now. After you have registered your own profile, it will be sent to administrator for approval. Once your profile is approved, you can contact other members. Basing on your membership level, contacting other members can be FREE for you or you can pay a one-time low fee for each separate contact. Click here to learn more about different membership levels. You can contact other members by using the functions "Email me", "Send 'Expression of Interest' message" or "Get Lady's address".
After you have corresponded with a lady for a while, you may decide to take your relationship from the virtual to the real world and meet her in person. A reliable and secure way of arranging your trip to the lady's country is through our Tours, where you will be met at the airport and have our tours staff available to answer your questions and assist in your meetings with ladies. You can also arrange your own travel and accommodation, if you wish. Basically, the way of meeting women through our service is very similar to the way you would meet women through any online personals. You contact them, correspond with them, and then meet them in real life.
Click on the button "Get Lady's address". You can either upgrade your membership or pay for individual addresses. Once you have paid for the address of a particular lady, you can retrieve her contact information anytime by using the same button "Get Lady's address" on her personal page - this time it will display the lady's address for you. The address will be displayed in the browser - it is not sent via email. Please check what contact details are available before purchasing addresses. If a lady made some of her contact details "Not publicly available", they will not be available to you.
If you have paid for the address of a lady, you can retrieve her contact information anytime by using the button "Get Lady's address" on her personal page. Click on the button and it will display the lady's address for you. The address will be displayed in the browser - it is not sent via email. Also, if a lady made some of her contact details "Not publicly available", they will not be available to you. Please remember to check what contact details are available before purchasing addresses.
In reality, most of the email boxes of women that use our service DO work - they are simply rejecting automatic alerts from our system "thinking" it is spam. Spam filters are the reason for that.
For example, servers such as Mail.ru, List.ru and Inbox.ru routinely reject our automatic mails, and those are very popular servers that many women use. Back to TOP
Our site gives you a facility to email women through the site. Look at the last activity of the woman and her Expression of Interest response rate to determine whether she is still active on the site. If her response rate is high and her last activity is recent, she is still active and you can email her through our site's messaging system (function "Email me"), and she will receive your message without a problem. Messages sent through "Email me" function arrive directly to the woman's Inbox on our site.
It is possible to see if the lady has read your letter sent through the website or not. There is "status" column in your Outbox on the site, and it shows "Read" or "Unread". It can be also "Read/Deleted", which means the lady has read your letter and deleted it. In this case, if she has read your letter and deleted it, it usually means she isn't interested and isn't going to answer. Some men send ladies insulting letters if they refuse them, this is why some ladies prefer not to answer mails at all rather than answer 'No'. So if it's "Read/Deleted", then she isn't interested. If it's "Unread/Deleted", then usually there is something with your profile that she didn't like. You can try to change your photo or the wording of your profile: try different things and see what works the best for you. READ ALSO: "How to use this website" (Click on "Home" and then scroll to "How to use this website"). When you receive a mail from a member for the first time, you can use the function "Send polite NO". Using this function is FREE (no credit is taken from your account). It sends the following message to the receiver: "This member thanks you for your attention but cannot return your interest. Try to contact someone else. New members are joining every day!"
You can view mails from other members in response to your ad by clicking on the link "Click here to check your MAIL MESSAGES". You can view the profile of the person who sent you the mail and decide if you are interested in getting to know this person. If you are interested, you can open their letter. Opening letters is FREE for Platinum members, and opening 50 mails is included with Gold membership. Silver members can open mails by paying for each individual response or pre-paying several responses in advance. If you are a member of the Weekly Ladies Catalog, you can open responses from women in the Catalog for free, but to open responses from other women, you should either acquire Gold or Platinum membership, or pay separately for each response. Also, if you are a Gold member, and received a mail from a woman in the Weekly Ladies Catalog, you need to be a subscriber to the Catalog to open it, or you can wait until her profile is out of the Catalog and then answer her.
When you send 'Expression of Interest', the lady receives a notification to her direct email address that there is somebody interested in her. She can click on the link in this message and view your profile. The lady can also see your 'Expression of Interest' when she logs into her account. Answering 'Expression of Interest' is free for women. Once she viewed your profile, she should answer whether she is interested in hearing from you. Once a lady answered your 'Expression of Interest', you will receive an email notification. The answer will be "Interested" or "Not interested". If a lady is interested, you can then either email her through the website or get lady's address. Click here to learn more
"Expression of Interest" rate reflects what percentage of her mail the lady returns. It does not, however, show if the lady answered positively or negatively to the "Expressions of Interest". Most women seek a special person, not just anybody, so they are very selective. If a lady's response rate is 100%, it only means she returned all enquiries she received, i.e. this lady answers her mail. If a lady's response rate is 0%, it means she does not check her mails or have not had a chance to check them yet. For example, if a lady received 10 "Expressions of Interest" and answered 4 of them (either positively or negatively), her response rate will be 40%. Usually "Expression of Interest" rate will be lower for new ladies because they have just started their search, and if she received 5 enquiries yesterday and returned them, and she received 5 new enquiries today and have not returned them yet, her response rate will be only 50%. For the ladies that are longer on the website, if she received 95 enquiries before and returned them, and she received 5 new enquiries today, her response rate will be 95%.
"Active within" means the last time the woman logged into our website. The woman can still be available and searching even though she does not log into the website but it means she does not check her Inbox on the site, and you will be better off contacting her at her direct email address or phone number, if available (sometimes women stop checking the website if no one is writing to them). Of course this can also mean she is no longer interested in new letters. You must take this risk in consideration if you decide to contact a woman who is inactive on the website. This is how to interpret "Active within" feature:
We do check information of ALL women before approving their profiles for publication. Scammers are not welcome in our agency. If you have any doubts about any person that is listed with us, please do not hesitate to Contact us.
Profiles of new women are available through the Weekly Ladies Catalog. For 4 weeks only subscribers to the Catalog can contact them. After that, any member can contact the ladies. As a subscriber to the Catalog, you can contact any woman from the Catalog, send unlimited mails to the ladies in the Catalog and get unlimited addresses. You can email ALL new girls of Elena's Models for less than $8 a week! Click here to learn more
For 4 weeks only subscribers to the Catalog can contact them. As a subscriber to the Catalog, you can contact any woman from the Catalog, as well as send unlimited mails and get unlimited addresses of the ladies in the Catalog. Click here to learn more
To browse Weekly Ladies Catalog please click here You can also view all profiles in the Catalog by selecting the option "Only Weekly Catalog" in the line "Search Weekly Catalog?" in Advanced Search
You must be a member in order to subscribe to the Catalog. Once you are a member, simply go to the Home page of your account and select the option "Become a Premium member and get MORE!" (you must be logged in). Your profile was most likely refused because of one of the following reasons:
If your profile was refused, please review its contents and make the necessary changes, and we will approve it asap.
Posting your profile on our site is absolutely FREE but it should meet some basic requirements:
!
Please do not include any contact information in your visible profile: NO email addresses, NO phone numbers, NO links to other websites. Such profiles will be refused in publication and if you repeatedly try to sneak your email address into your profile, it
can be deleted.
Login, then click on the link "Click here to change your PROFILE DETAILS". Remember to SAVE the changes. Your new updated profile will be sent to administrator for approval. Until the administrator approves it, you can only see the old version of your profile. Once your updated profile is approved, it will be available to the public.
Remember to SAVE the changes to your profile by pressing the button on the bottom of the page. This is a common reason for changes not taking place. Once you saved the profile, there are two versions of your profile in the system: the old version available to the public and the newly saved version. The newly saved version of your profile is immediately sent to administrator for approval. Until the administrator approves it, you and other members can only see the old version of your profile. Once your updated profile is approved, it will be available to the public and you will be able to see the changes.
Login, then click on the link "Click here to manage your PHOTOS". Login, then click on the link "Click here to DELETE your profile". If you simply need a break and may resume your search in the future, use the option "HIDE your profile" instead. You can only delete an approved profile; if your profile has not been approved yet, you will not be able to delete it.
You cannot change your username. To change the password, login , then click on the link "Click here to change your PASSWORD".
Click on the link "Login" on the top bar. Under the login box there is a link "Click here if you have forgotten your password". You need to provide your email address. An email with your username and the link to change the password will be sent to the email address specified in your account. If you do not remember your email address or do not have access to this email address anymore, please contact us.
Click on the link "Login" on the top bar. Under the login box there is a link "Click here if you have forgotten your password". You need to provide your email address. An email with your username will be sent to the email address specified in your account.
Yes, you can search by multiple parameters. Use Advanced Search option.
"Last activity" means how much time has passed since the user used the website. She or he may have answered an email, sent or answered "Expression of Interest", added a photo or made changes to her or his profile - in other words, they did something on the site.
You can sort your search results by the date of publication or the last activity. If you search by date of publication, the newest profiles will be displayed first. If you search by the last activity, profiles of users that logged in the site most recently will be displayed first.
If you are a man and searching for men, then you will receive 0 matches. The same if you are a woman searching for women. The reason for that is that our service is for heterosexual people only and we do not have listings of men seeking other men or women seeking other women.
General questions about DATING RUSSIAN WOMEN Are women featured real models? Most of them are educated professional women: doctors, lawyers, engineers, accountants, managers, teachers, etc. But we do have girls who work as models (usually part-time) - see the "Occupation" field for reference. You can also use a keyword search using Advanced Search. Also we have pages of our Best Looking Women, some of them are Professional Models; all of them are currently available. Click here to browse their profiles.
Yes, they are real. We work hard to keep our database clean from bogus profiles. Look for the icon "Confirmed Profile" on the lady's personal page - it means our representative personally interviewed the lady and confirmed her identity. The reason why the women in our agency look so beautiful is that they make a special effort to look good. This is normal for women from Eastern Europe. They take pride in their appearance and enjoy looking their best.
Our ladies are interested in finding somebody abroad. It's why our site is in English and not in Russian.
We only introduce women who are interested in a serious relationship with the intention of future marriage.
All women we represent are ready to relocate if they find a suitable partner. If there is no clear indication of the country of residence in a woman's requirements for a potential partner, it means she will consider a man from any country (if he meets her other requirements).
We do not knowingly keep any unavailable ladies in our database. All ladies have access to their profile and can remove their ads at any time. You can check availability of any girl by sending her an "Expression of Interest" message. If she answers it, she is available. If she does not answer your message, she is probably not interested in new contacts. When a woman's response rate falls below a certain level, her profile is removed from searches automatically.
To contact any of our women you must register as a member. It is absolutely FREE to register, no credit card required. Click here to register right now. After you have registered your own profile, it will be sent to administrator for approval. Once your profile is approved, you can contact other members using the functions "Send 'Expression of Interest' message", "Email me" and "Get Lady's address".
After you have corresponded with a lady for a while, you may decide to take your relationship from the virtual to the real world and meet her in person. A reliable and secure way of arranging your trip to the lady's country is through our Tours, where you will be met at the airport and have our tours staff available to answer your questions and assist in your meetings with ladies. You can also arrange your own travel and accommodation, if you wish. Basically, the way of meeting women through our service is very similar to the way you would meet women through any online personals. You contact them, correspond with them, and then meet them in real life.
Most women receive only 5-10 letters, although some women may receive several hundreds of letters. But if you see a lady's ad on our website, it means she is still looking for her Dream Man!
The easiest way to ensure a response is to use 'Expression of Interest' service prior to sending her a personal letter. 'Expression of Interest' service is free for most membership plans. With 'Expression of Interest' service the lady views your profile and gives your an answer if she is interested in hearing from you. If she indicated her interest, she will usually respond to your personal letter. When reading personal letters, ladies are looking for substance. Write about yourself, your life, your interests and hobbies. Tell her why you decided to contact her and what are you looking for in a relationship. Keep your letter fun and entertaining, attach a photo with a friendly smile, and it will be a winner!
Please be advised to never send money on request of female members. We discourage sending money between the members. If you need help in arranging your meeting, please use our Tours instead. We will help you to organize your meeting with your lady in a safe, secure, and scam-free environment.
Yes, some people place more than one profile on our site. We discourage this practice but sometimes people do it. Usually they do it because they think it will increase their chances to meet a suitable person.
First of all, you never know until you try! Give it a go and you may be surprised with the results you get. You can also place your own ad on our website and receive responses from women who are interested in you. Placing your ad on our website is absolutely FREE and you will be able to see for yourself, how popular you are with Russian ladies. Click here to register your profile right now!
We are sending 2 types of mails: email newsletters (new members, profiles that have not received any mails for the last 7 days, and user broadcast) and system messages (information about a new message waiting for you on the website, approval of your profile or photo, etc). You can edit your newsletter preferences by clicking on the link "Click here to edit your newsletter preferences" on the Home page of your account (you must be logged in). You cannot stop receiving system messages for as long as you are a member. If you would like to be discreet about receiving those messages, you can register a separate account with Hotmail, Yahoo or any other free email provider. Question not answered? Send your question to our Help Desk, and we will answer it as soon as possible! READ ALSO: About us - Read more about our agency and what we stand for. Testimonials - We have verifiable references and excellent reputation in the Russian dating industry. You can contact those people to confirm what they say about us. NEW! Meet Russian Girls Hassle-Free - Meet ANY girl from our database - fast, secure, and HASSLE-FREE! NEW! Elena's Models in Media:
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